How do new product releases work?

The item I want is sold out. Will it be restocked?

Can I cancel or modify my order before it ships?

Do you make price adjustments?

Do you offer gift wrapping?

Can I add a gift message to my order?

Do you offer gift receipts?

Looking for a strap extender for your Fanny Pack?

Lost the storage pouch for your reusable bag?

Are international "BAGGU" websites legit?

The item I want is sold out. Will it be restocked?

Are collaboration products available to buy from other retailers?

How long are the extended straps on Medium Nylon Crescent Bags in the BAGGU x Collina Strada collection? Can they be shortened?

What is the special hardware in the BAGGU x Collina Strada collection made of?

How much does shipping cost?

Do you ship internationally?

When will my order ship?

Will I get a tracking number?

Lost package?

Can you ship to a PO Box?

Will I be charged international duties and/or taxes?

What is your returns policy?

What's your return/exchange policy on sale items?

How long does it take to process a return?

Can I return my purchase in store?

Can I return or exchange a gift?

What if I received the wrong item in my shipment?

What are exceptions to the restocking fee?

Can I cancel or modify my order before it ships?

Do you offer gift receipts?

Do you make price adjustments?

What payment methods do you accept?

Why was my payment method declined?

How can I use promotional codes & coupons?

Why was my order cancelled?

Nylon

Canvas

Leather

How to shorten your crossbody strap

Need to get in touch with us?

Interested in working for BAGGU?